Testimonials

To all the Staff,

Thank you for all your care and attention.

D&L May 2015

It’s now about three months ago that our Mother and Mother in Law dies at Harmony house.
She had been at Harmony House for about twelve months in Room 8. She was very well looked after by all the care workers, nurses and all the other support staff, e.g. Andy. Kelly etc. She received the personal touch i.e.your staff ensuring she ate her food and drank liquids properly and little things like regularly painting her finger nails, applying make up, bus rides etc etc.
She was happy at Harmony House, and we both were as well. The last week before she dies was a tough one for us. However it was people like Abbe, Jubilee, Liz and Clair in particular who really helped us in so many respects.
Thank you to all your varied staff for all the help they gave her and also both of us.

…Relative of a resident

Dear Harmony House Friends,

Thank you so much for taking such good care of my grandmother. Its hard when you are far but there is great comfort knowing that she is so well cared for.

Best

T (granddaughter of resident)

To all the staff at Harmony House,
Just a note to say thank you very much to all of the staff for looking after Queenie for the past year and making her last few days comfortable and dignified. Thank you also for looking after Dick and I so well and supporting us during her last few hours, we could not have wished for better treatment. It was much appreciated and will not be forgotten.
All best wishes to you all.

… Relative of a resident

Dear Vanessa & Staff,

Thanks very much to you all for all your loving care. Knowing she is in a place that has been here home for a year now, and all the wonderful care you give her. I will go home to California and know she is in the best hands. I cannot thank you all enough for also making me so welcome.

You are all the best!

With Love

M’s daughter Oct 14

Dear Vanessa & Colleagues,

My sisters and I would like to say a huge Thank you to you and your staff for the wonderful way you cared for mum in the short time she was with you. As mum herself said “ They are such lovely caring people”.
It was difficult for months but knowing that mum was in such good hands made it easier to bear.

Very Best wishes,

P,K,E & M (resident’s family) July 14

All the staff were so wonderfully supportive from the person who does the vacuuming all the way to the top.

… Wife of a resident

Dear Vanessa,

Thank you so much for coming to mums funeral. The last year of her life her home was Harmony House. You and your staff took great care of her. C & I knew she was in good hands. If the home has room for them we would like you to enjoy the flowers.

Love and thanks to you all.

C & L (resident’s family) Dec 2014

Dear Vanessa,

My mother J has been with you for 6 months now and I want to thank you and your wonderful staff for caring for her so magnificently. I am sure that because of the way she is being cared for she is still alive and that is all down to your staff. Once again, thank you for all you do for her.

Sincerely

SC (resident’s family member) Feb 15

To Vanessa and ALL of the wonderful staff,

Thank you so much for the extra special care, consideration, dignity and respect shown to my father. You have all made this difficult time a little bit easier. I will never forget your kindness and will be forever grateful.

S (resident’s family member) May 14

 


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Dear Vanessa,

Am back home again after the whirlwind trip and wanted once again to say Thank you for all you did to accommodate me while I was there.

It was a sea of emotions between the joy of seeing mum, and the reality I may not see her again.

I am one of countless others who have to deal with such things but knowing she is in a facility that truly seems to care is a tremendous relief and peace of mind.

Thank you for being such a blessing!

SA (resident’s family member) Oct 14

Dear all,

Thank you so much for looking after me so well. I am so happy here.

Lots of love

E & Family

Dear Vanessa & Staff,

Thank you very much for looking after A these last seven months. It was a great comfort for my mother, brother and myself to know he was being well looked after. We are all grateful and appreciative of the care you and the staff gave to him.

J, P & RM (resident’s family) August 14

Dear Vanessa,

You will note that, as far as I and V are concerned we are very happy with the standard of care and indeed the general standards.

Resident’s family July 14

Dear Vanessa & Colleagues,

My sisters and I would like to say a huge Thank you to you and your staff for the wonderful way you cared for mum in the short time she was with you. As mum herself said “ They are such lovely caring people”.
It was difficult for months but knowing that mum was in such good hands made it easier to bear.

Very Best wishes,

P,K,E & M (resident’s family) July 14

Ankur, Vanessa & All the staff.

The family both here and overseas would like to offer our sincere and heartfelt thanks to all the staff for the wonderful care given to A during his short stay at Harmony House.
We know he felt safe in your hands and by respecting his wishes you allowed him to retain dignity to the end.

Thank you again

M & All the family July 14

To all at Harmony House,

A very big thank you for taking such great care of mum. Everyone has been very kind. Could not have wished for better care.

Thank you again

H & Family May 14

To Vanessa and ALL of the wonderful staff,

Thank you so much for the extra special care, consideration, dignity and respect shown to my father. You have all made this difficult time a little bit easier. I will never forget your kindness and will be forever grateful.

S (resident’s family member) May 14

Dear Harmony House Friends,

Thank you so much for taking such good care of my grandmother. Its hard when you are far but there is great comfort knowing that she is so well cared for.

Best

T (granddaughter of resident)

Hi Vanessa,

It was so being with mu mum, you are all such wonderful caring people and I couldn’t have wished for a better home for my mum.

Thanks and all the best,

JT (resident’s family member)

If you would like to leave a testimonial please email it to admin@harmonyhouse.uk.com